Blue Cross is so big it can not explain what it does. For the highly technical issues, everyone just "hopes" the way they are doing it is the right way, cause that is the way it was done last year. They assume someone of knowledge must be watching over their tasks, and they would be corrected if necessary...kinda like ion a camping trip in the Rockies: "But I thought you brought the matches?". Anyway, rescissions are necessary. And they must be done. But they must be done with the same care as a prosecutor takes prior to filing charges for a major felony...this means you do not give the clerk a four day lesson in RESCISSION 101, and expect her to know contract law, dept of insurance regulations, medicine, anatomy, theory of "manifestitation", agent knowledge, sufficient disclosure, knowledge attached /prior coverage, etc.
Blue Cross is going to be surprized when they discover their $10 hr employees do not have what it takes to investigsate and select the particular cases for rescission action. $10 million?